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If you regularly commute by transit, carpool, or vanpool, the Connecting VA Ride Home Rewards program is here to help when the unexpected happens. Whether you're feeling ill, need to pick up a sick child, or have unscheduled overtime, you can request a free ride home directly in the Connecting VA app. On the day you need the ride, open the app, sign into your account, and select the Ride Home Rewards offer from the Featured Rewards section or from the More tab.

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If you meet the eligibility criteria, tap the button at the bottom to proceed. If you don't, you'll see a red message letting you know what's missing. Next, you'll complete a brief survey about your situation and the ride that you need. Keep in mind, you can only be picked up from the work address listed in your profile. You'll need to provide a phone number that can receive text messages. Once submitted, your answers cannot be changed.

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After submitting the survey, you'll receive a confirmation email and a program staff member will follow up with a phone call to confirm your details. If approved, they'll dispatch an Uber or Lyft ride and you'll get a text with your pickup time and driver information. Eligible Connecting VA members can receive up to six free rides per year with a maximum of two per month. For more details, check out the Ride Home Rewards offer in the Connecting VA app.